Reference

How jacpot168 Handles Your Personal Information

This Privacy Policy covers exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, or contact support — and how we protect it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device dataYour right to request accessData retention policy
jacpot168 How jacpot168 Handles Your Personal Information
DATA HANDLING DETAIL

How We Protect and Manage Your Information

We apply SSL encryption across every page of the platform, which means data moving between your device and our servers — including your DANA, OVO, or GoPay payment details during a transaction — is protected in transit. Our internal access controls limit who on our team can view account-level data, and access logs are reviewed regularly. Data is retained for as long as your account remains active, plus a defined period required by applicable law after account closure. We do not hold data longer than necessary.

SSL Encryption Every connection to jacpot168 uses SSL encryption. Your account credentials and wallet details are protected in transit, including during DANA and GoPay payment flows.
Cookie Usage We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from your account settings or browser controls.
Account Security Login to your account uses a one-time PIN sent to your registered mobile number. We recommend keeping your OTP private and not sharing account access with others.
Data Retention We keep your account data for as long as your account is open, plus any additional period required by law. After a verified deletion request, non-legal data is removed within a reasonable processing window.
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to access, correct, or delete the personal information we hold on your account, reach out through any of the channels below. Our team handles privacy requests separately from general account support, so name your request clearly — for example, 'data access request' or 'delete my account data' — so it reaches the right person without delay.

Live Chat Open the chat window from your account dashboard. Privacy requests are flagged to our data team and handled separately from standard account queries.
Email Support Send your privacy request to our support email address found in your account settings. Include your registered mobile number for faster verification.
Account Settings Some data preferences — including cookie consent and marketing communications — can be adjusted directly inside your account settings panel without contacting support.

Common Questions About Your Privacy on jacpot168

These are the questions we hear most often about how personal data is managed on the platform. If your question is not covered here, reach out via live chat or support email with 'privacy' in the subject line.

We collect your name, email, mobile number, and the payment method you register — such as DANA, OVO, or GoPay. Device and session data is also logged at login for security purposes.

Payment details are passed to your chosen payment processor for transaction handling. We retain only the minimum reference data needed to verify a completed deposit or withdrawal, not your full wallet credentials.

Yes. Send a data access request via live chat or support email, including your registered mobile number. We will confirm what account and activity data we hold and provide a summary on request.

Submit a deletion request through support email or live chat. After identity verification, we will remove non-legal data within a reasonable processing window and confirm when complete.

Only anonymised session identifiers required to load a game are passed to studios. No payment details, wallet information, or identity documents are shared with third-party game providers.

Cookie preferences can be adjusted in your account settings or through your browser controls. Disabling analytics cookies does not affect your ability to log in or process payments via OVO or GoPay.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.